Write your business down so AI can use it.
Before an AI assistant can answer a question about your business, it needs to know what your business is: what a customer is, how revenue is counted, which records are the same thing. We build that layer and make it something people and agents both query.
Where it usually starts
- Revenue has three definitions depending on who you ask.
- “Active customer” means something different in every dashboard.
- The same company appears five times in the CRM.
- An AI assistant pointed at the warehouse returns confident, wrong numbers.
What we build with you
Semantic layer
One definition per metric, documented, versioned and served to BI tools and AI clients from the same place.
Ontology
A model of your business: customers, accounts, products, contracts and how they relate, so questions can be answered across systems.
Data models and entity resolution
Clean, tested models in your warehouse, with duplicates resolved and source precedence written down.
Customer segmentation
Segments defined once and reused by marketing, sales, finance and agents alike.
Governed AI access
Agents query approved tools, not raw tables, with permissions and evaluation sets so you know answers are right before anyone relies on them.
Start with a number, end with the same number
What we measure before and after:
- Metrics with one agreed definition
- Agent answer accuracy on an evaluation set
- Time from a question to a trusted answer
- Duplicate and conflicting records
Baseline and plan
We measure the problem as it is today and agree the number we’re trying to move. If it isn’t worth fixing, we tell you then and stop.
Build it with your team
Definitions, models, pipelines and agents built alongside the people who will use them, in your warehouse, CRM and ad accounts. We only build where nothing on the market fits.
Remeasure and hand over
Same metrics, measured again. Your team owns it. We stay on a light retainer only if you want us to.
Much of this runs on DataTape, software we built from this work. You don’t need it to work with us.
Send us the question you can’t answer.
Thirty minutes is enough for us to tell you what we’d measure, roughly what it costs, and whether we think it’s worth fixing.
Book a call